Workplace & IT that just work
Gfacility blends intelligent automation with actionable insights, reducing administrative effort and empowering IT and workplace teams to focus on what truly matters – streamlining operations and creating a workplace that runs effortlessly. All the intelligence. None of the friction.
These companies already use Gfacility
The complete workplace toolkit
- Workplace & Facility Management
- IT Service Management
- Asset Management & CMDB
- Insights
Visitor management
Automate the entire visitor process: from registration and notifications to badge printing and security checks (GDPR-proof).
Room signage and visitor kiosk
Streamline room bookings and visitor check-ins with smart signage and intuitive self-service kiosks - designed to enhance front-desk efficiency and workplace experience.
Catering management
Manage orders smartly based on attendance. Prevent waste and maintain control over quanitties.
Room bookings
Employees book spaces effortlessly, while you stay in control of rules, availability and approvals. Optimize usage and reduce external costs - all in one streamlined flow.
Ticketing
Manage IT, HR, and Facility tickets from one place - with smart routing, effortless collaboration, clear user updates, and secure role based access.
Incident management
Restore service faster with AI-driven triage and smart routing. Users report issues in plain language, while AI gathers missing details, assigns the right team, and prevents SLA breaches.
Change management
Keep IT stable and compliant with structured, ITIL-aligned change processes. Plan, approve, and track changes with full visibility - reducing risk while speeding up delivery.
Problem management
Go beyond firefighting with AI-powered root cause analysis. Spot recurring issues, link incidents automatically, and prevent problems before they disrupt your business.
Service request fulfillment
Make it easy for employees to get what they need - from software access to hardware. Faster fulfilment, less manual work, and happier users.
Knowledge base
Give users and agents instant answers with a searchable, AI-integrated knowledge base. Capture fixes once and reuse them everywhere to cut ticket volume and resolution times.
Asset management
Maintain control over all your workplace assets. Schedule maintenance and prevent failures or downtime.
Configuration management
Manage IT and facility configurations with maintenance schedules compliant with ITIL 4.0.
Financial insights
Record expenses, allocate budgets, and optimize the costs of your services.
Space usage
Monitor occupancy trends and identify underused spaces in real time. Make smarter, data-driven decisions to optimize every square meter.
Service delivery
Track service requests, monitor resolution times, and ensure adherence to ITIL workflows. Gain visibility into performance bottlenecks and continuously improve service delivery.
Assist and automate
The cleaning request for the coffee spill has been successfully created! Here are the details:
- Title: Coffee Spill on Table
- Description: A coffee cup was accidentally knocked over, causing a spill on the table. Please arrange for cleaning.
- Status: Created
If you need further assistance, feel free to let me know! 😊
Reschedule meetings automatically based on physical attendance
Automatically chase suppliers when deadlines are due
Resolves common tickets instantly using knowledge base content
Smarter work starts here
Transform the way your team manages spaces - with AI-powered tools that simplify operations, enhance experience, and unlock real-time workplace intelligence.
Why juggle ten tools when one does it all?
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Before-
Managing tasks across too many platforms -
Longer rollouts and resource drain
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The chaos of managing hybrid offices
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Struggling with scattered, unreliable data
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AI everywhere, helps nowhere
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Clunky tools create friction and delay
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High costs and low utilization persist
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Tools can’t change for you
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After-
One system to manage it all
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Seamless transition, ready to use quickly
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Smart space management for hybrid work
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Smart dashboards for smooth operations
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Reliable, best-in-class AI assistance
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Effortless booking with great UX
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See clear ROI from day one Calculate your ROI
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Adapts to your working process
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Works
where you work
Employees plan meetings effortlessly in Microsoft Outlook or Google Calendar – booking rooms, catering, and visitors in one go. Communication with service teams happens naturally via Teams or Chat.
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Book directly from your calendar
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Real-time sync prevents no-shows and waste
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High adoption: employees stay in familiar tools
Watch video
Curious how the integration streamlines workplace bookings?
Download the leaflet for a quick overview or request a demo to see it in action.
Smarter scheduling. Zero waste. Maximum usage.
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Cut meeting booking time by 87%
From 15 minutes to just 2 - powered by AI. Less Time Booking, More Time Working.
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73% less catering waste
Smart syncing means no more over-ordering.
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Boost room usage by 30%
Say goodbye to no-shows and empty rooms.
What our customers say
Maurice Verwer
Director Facility Management & Business Support at PwC Netherlands
“With Gfacility, we gained full control over meeting room usage across all our locations.”
“Our goal was to simplify room booking and centralize facility management. With Gfacility, we now have real-time insight into meeting room availability, usage patterns, and service integration. The platform brought structure and automation to our booking processes, which used to be fragmented and manual. It’s made our day-to-day operations smoother and more transparent.”
Getting started & support
How quickly can we start using Gfacility?
Gfacility is ready to go within a week. Thanks to preconfigured workflows and seamless integrations, there’s no lengthy setup. You’ll be up and running with minimal effort from your team.
Is Gfacility suitable for both Facility and IT management?
Yes. Gfacility unifies workplace and IT service management in one platform. From room bookings to support tickets, everything is managed in a single, user-friendly environment.
Do employees need training?
No. Gfacility is intuitive by design. With smart features like an interactive floor plan, Teams integration, and AI assistance, anyone familiar with a calendar can use it right away.
What sets your AI apart?
Our AI behaves like a digital colleague. You describe a task—such as allocating desks or routing requests, and the AI handles it automatically. No coding or complex setup needed.
Can the platform be tailored to our needs?
Yes. Gfacility offers flexible workflows, role-based access, branded interfaces, and configurable rules, so you can align the platform with your policies and processes.
Does it support hybrid working?
Yes. Gfacility helps teams coordinate office days, apply booking rules, and automatically assign spaces, making hybrid work effortless and efficient.
Is the platform secure?
Yes. Gfacility complies with ISO 27001 and GDPR. Data is encrypted, and access is tightly controlled with detailed logging.
Will it integrate with our existing tools?
Absolutely. Gfacility connects with Outlook, Teams, sensors, access control, and building systems. This ensures smooth data flow and eliminates the need to switch between tools.
Do we need to replace our current tools?
Not unless you want to. Gfacility integrates smoothly with existing systems and can replace tools for room booking, catering, ticketing, and asset management, reducing costs and complexity.
Is Gfacility suitable for both Facility and IT management?
Yes. Gfacility unifies workplace and IT service management in one platform. From room bookings to support tickets, everything is managed in a single, user-friendly environment.
What results can we expect?
Organizations typically see better space utilization, fewer no-shows, faster service resolution, and time savings for users and support teams, tracked in real-time dashboards.
Is it suitable for large or complex organizations?
Definitely. Gfacility is scalable and used by multi-site organizations. Role-based access and automation keep processes streamlined, even in complex environments.
What if our processes change?
No problem. Gfacility adapts easily. With configurable workflows and rules, you stay agile without needing custom development.
Got a different question?
We’re here when you’re ready
Whether you’re exploring or just curious, our team is always here to help you make the most of Gfacility.